Course curriculum

  • 1
    Welcome
    • Welcome
  • 2
    OKRs
    • What makes a great manager?
    • Why OKRs is the secret to success
    • What are OKRs?
    • Recap: What are OKRs?
    • Rainmaking presentation of OKRs
    • How to set and achieve OKRs
    • Setting your team OKRs
  • 3
    Great Conversations - 1:1 and MIR
    • What's special about 1:1s?
    • 10 rules for Great Conversations
    • Develop Basic Coaching Skills
    • Acting as a (Performance) Coach
    • Why Managers Lack Empathy
    • Boost Your Emotional Intelligence
    • How to Give Good Feedback
    • Make It Rain: The Alliance
    • Best Practice for 1:1s
  • 4
    Hiring the right people
    • The impact of hiring
    • How to create great job ads
    • The interview process - overview
    • How to do great interviews
    • A note on unconscious bias
    • Lever - our applicant tracking system
    • Onboarding - a WOW welcome
    • High quality hiring - webinar
    • TEST: Hiring Best Practice
  • 5
    Peakon - Employee Engagement Surveys
    • Your dashboard - video
    • Manager's guide: handling feedback
    • Template for team feedback
  • 6
    Diversity & Inclusion
    • Defining diversity & inclusion
    • Inclusion beats diversity
    • Equity trumps diversity
    • Uncovering unconscious bias
    • Strategic benefits of gender diversity
    • Employee Engagement
    • The business case for diversity
    • How to get started with D&I