Course curriculum
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1
Welcome
- Welcome
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2
OKRs
- What makes a great manager?
- Why OKRs is the secret to success
- What are OKRs?
- Recap: What are OKRs?
- Rainmaking presentation of OKRs
- How to set and achieve OKRs
- Setting your team OKRs
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3
Great Conversations - 1:1 and MIR
- What's special about 1:1s?
- 10 rules for Great Conversations
- Develop Basic Coaching Skills
- Acting as a (Performance) Coach
- Why Managers Lack Empathy
- Boost Your Emotional Intelligence
- How to Give Good Feedback
- Make It Rain: The Alliance
- Best Practice for 1:1s
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4
Hiring the right people
- The impact of hiring
- How to create great job ads
- The interview process - overview
- How to do great interviews
- A note on unconscious bias
- Lever - our applicant tracking system
- Onboarding - a WOW welcome
- High quality hiring - webinar
- TEST: Hiring Best Practice
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5
Peakon - Employee Engagement Surveys
- Your dashboard - video
- Manager's guide: handling feedback
- Template for team feedback
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6
Diversity & Inclusion
- Defining diversity & inclusion
- Inclusion beats diversity
- Equity trumps diversity
- Uncovering unconscious bias
- Strategic benefits of gender diversity
- Employee Engagement
- The business case for diversity
- How to get started with D&I